Riders balance on a ledge, leaning out to look for an oncoming train, while walking back to the University of Washington Station… (Photo courtesy Daniel Heppner) 

Sound Transit acknowledges what was clear to hundreds of people stuck in the Nov. 26 Apple Cup light-rail stall: The agency’s crisis communications and response aren’t good enough to serve the region’s rapidly expanding train network.

An internal audit will be led by the agency’s safety division to examine the response to the Thanksgiving weekend incident. Outside experts may be hired to investigate how a large cable was severed, which cut the power and public-address system in three of the four railcars.

Read Mike Lindblom’s reporting in the Seattle Times